Akshay Deshpande

Administered Identity and Access Management (IAM) for 1,000+ users, streamlining provisioning/de-provisioning and significantly reducing access violations through RBAC and periodic audits.

Operated LogRhythm SIEM for advanced log inspection, event correlation, and alert prioritization, boosting real-time threat detection and reducing incident triage time by 25%.

Enforced Symantec DLP policies across endpoints and network, mitigating data loss risks and reducing sensitive data exfiltration incidents by 45%.

Managed phishing simulations and real email threat responses, enhancing user awareness and reducing click-through rates on phishing attempts.

Utilized Splunk Enterprise for comprehensive log monitoring, data onboarding, and dashboard creation, enhancing anomaly detection and security incident investigations.

Updated and maintained 5+ college databases and Learning Management Systems (LMS) platforms, streamlining content delivery and improving workflow efficiency by 30%.

Provided first-level technical support for over 50 virtual classrooms, shortening issue resolution time by 25% and ensuring seamless online learning experiences.

Delivered comprehensive technical support for 10+ core banking and payment applications, achieving 98% issue resolution within defined Service Level Agreements (SLAs).

Analyzed over 1,000 daily transaction logs and conducted in-depth issue analysis, minimizing recurring application issues by 20%.

Addressed over 50 weekly technical issues across hardware, software, and networks, consistently maintaining 99% system uptime.

Contributed to the deployment and resolution of over 100 application incidents, enhancing response efficiency by 20%.

Developed and deployed Android applications using Java, achieving 90% stability and a highly responsive user interface.

Integrated Firebase services for robust authentication, real-time database management, and push notifications, boosting app engagement by 30%.